Travel Tips

For your protection, MidWestOne Bank utilizes the Falcon™ Fraud Manager to help identify and reduce fraud risk by detecting potentially fraudulent debit card transactions. Falcon™ Fraud Manager reviews activity based on transaction data and cardholder profile factors, which could be affected while traveling. Suspect activity may result in a temporary block until cardholder activity can be verified. To limit any impact, please keep in mind the following travel tips.

Notify the Bank in advance of your trip, especially if you were will be traveling outside of the U.S.

Provide your cell or other phone number that you can be contacted 24/7
Provide your travel itinerary, including dates traveled

Be prepared, always carry at least three different methods of payment

For your convenience, MidWestOne Bank offers prepaid travel cards and foreign currency as alternate payment methods

Keep fraud reporting and customer service contact information with you in a safe place away from your wallet or handbag

MidWestOne Bank at 1-800-247-4418 or during non-banking hours, contact SHAZAM at 1-800-383-8000.

Check your home voice mail if you do experience problems using your card
Guard your receipts and keep them in one place while traveling


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