Online Banking Security

You’re the One whose information we work diligently to protect

At MidWestOne Bank, our priority is to provide you with a safe and secure environment in which to conveniently manage your accounts online. However, in order to ensure the integrity of this communication channel, we must work together.  Cybercriminals are constantly working to develop new ways to steal confidential information and to conduct fraudulent transactions over the internet.  We strive to provide an appropriate level of security that protects your account information while maintaining a user friendly experience.  To learn more about the security controls we have in place, please visit our Online Learning Center. 

Please keep in mind that although MidWestOne Bank takes every precaution to protect your online account, you must also have the appropriate security practices in place in order to ensure your information remains safe.  Please use the links below to find information regarding strongly recommended internet security controls:

…and remember, MidWestOne will not contact you unsolicited to request your login information.  If you believe that your online account has been compromised, please contact us immediately at 1-800-247-4418.  In regards to account holder liability for unauthorized electronic transactions, MidWestOne Bank adheres to the rules set forth by the Federal Reserve under Regulation E. The extent of liability coverage for consumer account holders is dependent upon when unauthorized activity is reported to us.  For more information regarding the liability for your type of account, please contact us.

In addition to the information found through the hyperlinks above, the websites listed below provide some very useful information regarding cyber security.  We highly recommend that you visit these sites frequently to stay aware of new threats.

Useful Online Resources for Computer Security

OnGuardOnline.gov

This informative website provides visitors with useful tips to help you safeguard against online threats.  The site is managed by the Federal Trade Commission and contains information concerning a variety of risks currently facing internet users.

http://www.onguardonline.gov

Stay Safe Online

This website was developed by the National Cyber Security Alliance.  Its purpose is to empower internet users by educating them regarding online security for both individuals and businesses.

http://www.staysafeonline.org

United States Computer Emergency Readiness Team

The United States Computer Emergency Readiness Team (US-CERT) is a division of the US Department of Homeland Security.  Their website provides updated information concerning known vulnerabilities in commonly used computer programs. 

http://www.us-cert.gov

Internet Crime Complaint Center

The Internet Crime Complaint Center (IC3) is an organizaton formed jointly between the FBI and the National White Collar Crime Center.  Their website serves as a collection center for complaints regarding online fraud.  If you do experience electronic fraud, be sure to submit a report through this website.

http://www.ic3.gov

Anti-Phishing Working Group

The goal of the Anti-Phishing Working Group (APWG) is to educate and protect citizens against phishing threats of all forms. Visit their website to find information regarding the latest forms of phishing currently circulating the web.

http://www.antiphishing.org